Privacy Policy

Last Updated: October 8, 2025

At BOLD by Lauren LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or interact with our Website and services.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: When you use our Website or services, we may collect personal details such as your name, email address, phone number, payment information, and other contact or identification information.

  • Non-Personal Information: We may also collect non-personal information about how you interact with the Website, such as IP address, browser type, operating system, and website usage data.

  • Health Information: If you voluntarily provide health-related information through surveys, forms, or other services on the Website, we collect and use this information solely to provide our services and support your wellbeing. This information is treated as confidential and is not shared with third parties except as described below.

Third-Party Platforms

  • Our website is hosted on Squarespace, which may collect technical data (cookies, IP addresses, analytics, and usage metrics) to support site performance and security.

  • Payments are processed securely through Stripe, which collects and processes your payment information in accordance with its own Privacy Policy.

  • When you submit information through Google Forms, that data is stored and managed via Google’s secure servers and governed by Google’s Privacy Policy.

We encourage you to review the privacy policies of these platforms to understand how they manage your data.

2. Digital Product Purchases
When you purchase a digital product, we collect information necessary to process your order, such as your name, email address, and payment details. Your payment is processed securely through our third-party provider (Stripe), and we do not store or have access to your full payment information.

Your email address may be used to deliver your product download link and provide related customer support. We may also contact you with product updates or related offerings, which you can opt out of at any time.

All digital files are hosted and delivered securely via Squarespace. Unauthorized distribution, resale, or sharing of these materials is strictly prohibited.

3. How We Use Your Information
We use your personal information to:

  • Provide services to you (e.g., health coaching, fitness training, etc.);

  • Process payments for our services;

  • Respond to your inquiries or provide customer support;

  • Send promotional materials, newsletters, or updates if you have subscribed or opted in;

  • Improve our Website and services based on your feedback and usage data.

4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

  • With service providers, contractors, or partners who assist in operating our Website and services, and who are obligated to maintain confidentiality;

  • If required by law or in response to a legal request (e.g., a subpoena, court order, etc.);

  • If we believe such disclosure is necessary to protect our rights, property, or safety, or that of others.

Third-Party Services
Squarespace, Stripe, and Google may process or store your information on our behalf to perform essential functions such as hosting, analytics, and payment processing. Each provider maintains its own data security and privacy practices:

HIPAA Notice: BOLD by Lauren LLC does not provide medical care and therefore is not subject to HIPAA regulations. However, we voluntarily maintain confidentiality and safeguard all personal information you provide.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information by contacting us directly;

  • Opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us;

  • Request that we restrict or limit the processing of your personal information in certain circumstances.

Depending on your jurisdiction, you may have additional rights under local privacy laws.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies through Squarespace to enhance your experience, analyze usage trends, and provide personalized content. You can control cookie settings through your browser settings, but note that some Website features may not function properly if cookies are disabled.

We may also use Google Analytics or similar tools to collect anonymized usage data to improve the Website. These tools do not collect personally identifiable information unless you provide it directly.

8. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to remove that information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be reflected at the top of the policy. Your continued use of our Website and services after such changes constitutes your acceptance of the modified policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
BOLD by Lauren LLC
hello@boldbylauren.com